How I approach Learning Design
Every project begins with understanding the performance problem—not simply creating training.
My design process focuses on:
Discover the business need
Analyze the learners
Design practical learning experiences
Develop engaging materials
Measure learner success
Iterate based on feedback
Featured Projects
The Interactive Coffee Glossary
Interactive Coffee Glossary
This interactive coffee glossary was designed to demonstrate how complex information can be transformed into an engaging, learner-centered resource. Rather than presenting definitions in a static list, the glossary encourages exploration through clickable interactions, visual examples, and multimedia elements that reinforce understanding.
The project showcases my approach to instructional design by combining thoughtful information architecture, intuitive user experience, and interactive learning principles. While the content focuses on coffee terminology, the design framework can be adapted to virtually any industry or training program where learners need quick, accessible reference materials.
New Hire Beverage Service Training
The Challenge
New beverage employees need to learn food safety, beverage preparation standards, and customer service skills quickly while building confidence before serving guests.
My Solution
I designed a modular onboarding experience in Rise 360 that combines concise content, interactive learning activities, and realistic workplace scenarios to help learners build confidence while reinforcing critical safety and service behaviors.
Tools
Articulate Rise 360
Canva
AI-assisted image generation
Storyboarding
Learning objectives
Scenario-based learning